IT Project Manager and Consultant
Project Manager & Consultant with over 20 years of extensive real estate technology and business experience. Real estate boards and associations across Canada look to Ernie for assistance with their MLS(r) RFP, conversion & implementation, project management, software design, quality assurance, usability, and information needs. Developer & designer of many real estate related tools, websites and services including WEBForms, a grass roots, Canada-wide online digital forms transaction system. Experienced with many different MLS(r) vendors' systems, not-for-profit membership management applications and third party tools used in North America.
Technology Management and Consulting
Computer operations, security, standardization, upgrades
Database design and administration
Forms design & workflow improvements
Real Estate : MLS(r), CRM
JanTech Consulting Inc
March 1994 – Present (20 years 9 months)Vancouver, Canada Area
Interim IT Management consulting.
Software product development & management.
CRM Project Manager
VisionQuest Recovery Society
2011 – October 2014 (3 years)Fraser Valley, BC
Responsible for developing & maintaining their CRM Dynamics software, affectionately known as Vicki.
WEBForms Technologies Inc
2010 – December 2010 (less than a year)Surrey, BC
Director of software startup company specializing in electronic real estate forms. Acted as general manager, development director and customer liaison.
Manager, Information Technology
Fraser Valley Real Estate Board
1997 – 2010 (13 years)
Managed all aspects of the organizations technology needs for staff and Realtor members.
General manager of an international Realtor forms web application called WEBForms.
Customer liaison to 4 real estate boards providing hosting services for back office membership management system.
Manager, Information Services
1982 – 1994 (12 years)
Managed all technical aspects of a variety of different organizations under the Bentall umbrella of companies including construction, real estate development, property management, joint venture investments, engineering, interior design, steel, door manufacturing and fitness centre.
1978 – 1982 (4 years)
Reporting to the IT Manager and the team, provided ongoing support for hardware, software, communications and infrastructure.
Greater Moncton REALTORS® du Grand Moncton MLS(r) project
November 2014 – Present
My responsibilities include guiding the conversion from Filogix/Millennium MLS(r) to CoreLogic Matrix MLS(r) scheduled for late summer 2015.
Tradehomes by iRex - software startup in real estate
September 2013 – Present
Capitalizing on my experience of working with the MLS(r) systems and project management skills, working with 3 entrepreneurs to develop an innovative & unique lead generation tool for real estate agents to find properties for their sellers. Managing the UX redesign, developing marketing strategy, working with the boards and CREA DDF & Point2 integrating MLS(r) data into the database, this opportunity will soon be available across North America.
Brantford Regional Realtors Association Technology Consulting Project Management
August 2014 – Present
Follow-up with MLS(r) conversion from Realtyserver to CoreLogic Fusion, technology reviewer working with the STARRS group of boards in a 4 board Ontario regional system and technology consulting and project manager for future CoreLogic Matrix 8 board MLS(r) system and technology advisor.
i-Wine marketing campaign
May 2013 – Present
First, develop an email marketing campaign for this new winemaking startup in Surrey using Mailchimp, then add some web presence as well as build social marketing sites to enhance the company's profitability, cross your fingers and hope the phone rings.
Prime Travel eMail Marketing campaign system
January 2012 – Present
Working with the mailchimp system, developed a process for B2B mailouts from Prime Travel to their travel agent colleagues (over 1,300 contacts in BC and Alberta). The application keeps track of all aspects of the marketing mailout including success deliveries, bouncebacks, unsubscribes, click-throughs, location and comparative to industry.
This system may be suitable for Realtors newsletters.
Dynamics CRM cloud app social services industry
March 2011 – November 2014
On a volunteer basis, worked closely with Visionquest Society, a large & successful addiction recovery organization, managed the project to implement Microsoft's CRM cloud application, Dynamics 2011. This Client Relationship Management system gives them the control and flexibility to manage their clients' needs and receivables easily at a very low cost.
Technology Review VisionQuest Recovery Society
March 2011 – November 2014
Reviewed all aspects of technology at this non-profit association, providing a report of recommendations and an implementation plan. From standardizing hardware, software, backup, recovery and security assessment to network administration at 7 locations including wifi, voip, lan, wan, security camera systems, peer to peer communications, internet fax and.document management.
Technology Makeover - Real Estate Brokerage
March 2014 – October 2014
Project was to take a successful top producing team of Realtors out of their 80's technology and give them the current tools and knowledge to manage hundreds of listings (instead of 60-70). Besides dozens of small improvements, the top three areas were CRM, web presence and communications. Transitioned to WolfConnect CRM, propertyware rental software, upgrading their phone system and redesigning their websites. Later this project we will also replace their back-office conveyancing system to BrokerWolf by LoneWolf Technologies plus introduce a document management system which includes the facility to electronically sign documents and store them online in the cloud.
MLS(r) RFI report@Greater Moncton Real Estate Board
Reviewed the Board's current MLS(r) system with two short-listed systems to develop an extensive Request For Information document that detailed the requirements that the Board needed information on in order to make a decision.
Technology Infastructure VisionQuest Logan Lake facility
Manage the end-to-end delivery of an implementation of the technology infrastructure to manage 16 staff and 150 clients in a remote location of B.C.
YourEventConnection Business Plan
Develop a business plan and website revenue generation strategy for a small software startup specializing in the Event Planning business. A unique opportunity to be creative with the organization structure, website design capitalizing on google adwords, SEO and amazon store.
Dynamics CRM 2011 Online upgrade to CRM 2013
December 2013 – March 2014
Working with VisionQuest and Microsoft, completed the upgrade from CRM 2011 to CRM 2013, a completely new and different User Interface (UI) and experience from Microsoft. Overall, a good improvement though a little bumpy to get there. The new UI is similar to Windows 8, tile based, a streamlined, most common functions upfront design, compatible with different devices, especially tablets and more integrations like Skype & Yammer.
Canadian Cancer Society Digital Forms Project
April 2013 – September 2013
Working with the BC Yukon Division of CRC, researching options to go paperless, improve efficiency and streamline workflow to capture organization, volunteer and public information.
CRM Software Review-Chilliwack & BC Northern Real Estate Board
March 2013 – September 2013
As part of the Chilliwack and BC Northern Real Estate Board's due diligence, this project reviewed their current back-office Association Management System (MMSI) and compared it the functionality and costs of adopting and participating in another suite of software offered by CORE (Connecting Organized Real Estate in BC), mainly Aptify CRM and Dynamics NAV financials and RAMCO CRM.
Quickoffice Commander implementation@Landmark Realty
March 2012 – October 2013
Project to replace the obsolete Borran RealBroker conveyancing software with Emphasys Software's Quickoffice Commander and Quickbooks accounting at Landmark Realty. The backoffice combination of programs for a real estate brokerage works quite well as in cheaper and faster and better than the previous system.
MLS(r) Reciprocity website-software start-up
September 2012 – March 2013
Working with a software startup to design a unique and exciting marketing website in China (in Chinese & English) of properties for sale from North America using extracted data from the local MLS(r) IDX datafeed. The flexible & dynamic design allowed for multi-lingual visitors in order to attract a higher number of referrals and sales for Realtors. The project included a content management system (CMS), e-commerce integration (paypal) and dynamic and flexible design for various platforms.
Vicki CRM Counselor/Client IntakeProject
February 2012 – April 2012
Another volunteer VisionQuest project, tracking everything from family history of addiction, pre-existing conditions, criminal involvement, drug and alcohol past usage plus the basic personal data providing the groundwork to produce cross-section statistics useful to other groups such as demonstrated to SFU's Criminology Department, Cork University School of Criminal Psychology, First Nations and Corrections Canada. There was an elevated level of interest in what the system could do to provide them some valuable input and possible predictions of success against addiction.
Royal Roads University
MBA, Management Consulting
Level II, Sports Coach
Participated in 3 provincial fastpitch competitions, won 2 as coach and 1 national fastpitch tournament.
Diploma, Information Systems
Owner, Kereluk & Company
Ernie is efficient, focused and creative. He is also a very good communicator, able to make his point clearly and succinctly, whether to one person, a group or a board of directors.
I had the pleasure of working with Ernie Vance for almost ten years. Ernie takes the time to learn how the application is intended to work, and goes beyond that to make suggestions for improvements. He wants things right for his team and is not shy about his expectations. He enhances your work and that makes for a better product for all.
Operations Manager at Ottawa Real Estate Board
I’ve had the pleasure of working with Mr. Vance on many North American user groups and task forces over the past fifteen years. His innovative style for creating solutions for associations and his willingness to share his knowledge makes him a wonderful resource to any industry. If you are looking for someone with drive and energy to push your association forward, I would not hesitate for a second to recommend Mr. Vance.
Executive Officer Vancouver Island Real Estate Board
I've known Ernie for a number of years and have worked with him on various projects and groups. He is very knowledgeable and quite creative. Anyone considering Ernie would certainly get great value at a reasonable cost.
Realtor - RE/MAX
Ernie is a visionary cutting edge IT professional who is able to think outside the box in providing solutions that enhance and deliver the strategic objective.
February 2, 2011, Ron was with another company when working with Ernie at Fraser Valley Real Estate Board
Product Training Specialist at Canadian Real Estate Association
I have worked with Ernie for many years on the WEBForms Team. I have always found Ernie to have an excellent knowledge of technology and vision on how it can help REALTORS® in their businesses. He's always quick to respond to questions and just get the problem fixed. I would not hesitate to recommend him
I.T. Manager (Retired) Calgary Real Estate Board
Having known Ernie for almost 20 years I had the opportunity to work with him on various projects.
I have found his abilities are strong in Project Management, focused in details, time magement, and fiscal responsibilities.
He is also a visionary, an excellent communicator, and a team player.
Owner, JBL Systems Ltd.
Ernie is a highly competent technical innovator with excellent problem solving abilities. Working with Ernie over a span of more than 10 years I have always appreciated his professionalism and his ability to put together dedicated and efficient teams.
Real Estate Agent
In the short time that I have known Ernie as Manager of Information Technology I have found him to be friendly, outgoing and very knowledgeable. His is constantly on the cutting edge and very innovative at keeping our board at the forefront. I find him very personable and easy to talk to. If you want your company to be on the cutting edge he is the person to talk to.
IT Consultant / Trainer Corporate Training & Adult Education
Ernie is a highly motivated visionary leader in the Technical arena. He has the ability to multitask and diligently handle several projects simultaneously.
I have been consistently impressed with Ernie's aptitude and productivity in different aspects of his role as an IT manager at the FVREB. Ernie always ensured that the procedures / products supported by his department...more
Aspiring Business Development Professional
With my role on the Technology Committee, I had great pleasure working with Ernie. His leadership role and progressive advances in technology for our Real Estate Board exceeded all other real estate boards in Canada. A Team player and great person all around, I am glad my experiences of Ernie's knowledge have rubbed off and I have learned a few things. Thanks.
Technology consultant, writer, investor, musician
Ernie's work at the Fraser Valley Real Estate Board has been outstanding for its innovative uses of new technology (e.g., PDF forms) and for its dedication to providing superior service to its various clients. Ernie stays up to date on the technologies that matter to his clients and often takes a very entrepreneurial approach to providing new services. His integrity and...more
Executive Officer Moncton Real Estate Board
Ernie's dedication to his work is second to none. He works well at a high level and can plan complex projects but can also deliver messages concerning projects that the entire team can relate to regardless of their technology knowledge. I have always enjoyed his visionary approach to technology. He is trustworthy and reliable. I would highly recommend Ernie for your...more
Manager of Member Services at Vancouver Island Real Estate Board
Ernie and I worked in the same industry and because of this we often consulted with one another on various projects we were working on. I found Ernie to be very professional and he was always willing to share his abundant experience and knowledge with me whenever I needed it
President Fraser Valley Real Estate Board
Ernie is a very hard working, dedicated individual. When he gets involved in a project he will work tirelessly to see it come to fruition, while at the same time working within budget. He is always looking for ways to make existing products better.
Executive Assistant at Chilliwack & District Real Estate Board
I find that Ernie has the ability to see the whole picture without micro managing every detail. My issues are dealt with in a timely fashion, many a time with options to improve on suggested solutions. New ideas are consistently offered as well as incorporating other's ideas.
Associate Broker at Re/Max 2000 Realty
I have worked with Ernie as a member of the Technology Committee of the Fraser Valley Real Estate Board for many years. I always found Ernie open to new ideas and always on the leading edge of what was coming to the future.
He is a man very knowledgeable and passionate about technology and how it can assist all members of the Fraser Valley Real Estate Board. Whoever Ernie...more
RETIRED Executive Officer BC Northern Real Estate Board
I first began working with Mr. Vance in 2005 when the BCNREB decided to become a customer of the REB4 for MLS® service for our members. He has been invaluable in helping us to make sure our members are well trained. He has delivered excellent training sessions for our members and staff. He has managed our account extremely well. I would recommend Ernie.
Associate Broker @ RE/MAX Southern Realty in High River
I've had the pleasure of working with Ernie for over 10 years. In that time we've tackled everything from a complex commercial database to online web-forms.
It's also been my experience that Ernie is a good sounding board for some of the more out there issues. He's informed, up to date and innovative and he wraps it all up in plain language so that a layman such as myself can understand all the issues.
IT Project Manager Online Forms Pilot
Canadian Cancer Society
Assessed the current situation, assisted in the selection of appropriate technology and provided a written recommendation report. Working with key managers/stakeholders and then lead the implementation of a simple data entry form and a one-step approval form with workflow. At the completion of these two deliverables, created a User Guide with questions & answers for future digital form creation activities.
Canadian Cancer Society – BC, Yukon
IT Project Manager to develop an online forms strategy
Volunteer – Newton Advocacy Group – Surrey, BC
Pro Bono Tax Preparation for low income families.
Visionquest Recovery Society – Surrey, BC
Software Development & Implementation of cloud-based CRM, IT Management
Coach, Registrar – Surrey Metro Storm Fastpitch
Level II Rep A Coach of Provincial Champions and
Peewee girls’ Canadian national champions.
Established computerized registration process, database and bookkeeping,
Coach, Registrar and Treasurer – Fleetwood Fastpitch Association
Led several teams to Provincial Championships. Established computerized registration process, database and bookkeeping system,
Organizations Ernie Supports
VisionQuest Recovery Society
Sources Community Resource Centre Tax Clinic